"Most people reason dramatically, not quantitatively" (O.W. Holmes) In light of the recent anti-Corona demonstrations (Stichwort #Aluhut), I feel almost compelled to post an older article I wrote about communication and the psychology of conspiracy theories. CRISES AND INGREDIENTS In times of crisis and upheaval conspiracy theories abound. When people experience unease and doubt, when old … Continue reading Information and Persuasion: 3 Features of Conspiracy Theories (reloaded)
So, you are now in your second, third, or possibly even fourth week of social isolation. These times are tough on everyone (but more so on extroverts). On top of that, watching the news is like a bucket of negative emotions being dumped on your head on a daily basis, the future feels uncertain at … Continue reading Social Distancing? 7 Communication Tips for Maintaining Relationships
Motto: "The problem with words is you don't know whose mouths they've been in." (Dennis Potter) Ever since Aristotle, and probably way before that, our world has been both aware of and fascinated by the hypnotic power of words. Our word choices and how we put them together to create context and meaning, social representations … Continue reading Language and Thought: How Interconnected Are They?
According to communications consultancy Ketchum, effective leadership in times of crisis is centered around transparency, honesty, empathy and respect. Communicating openly, admitting mistakes, collaborating in finding solutions, caring for those directly and indirectly affected, showing respect for different cultures and keeping your word are essential for managing reputation risk. The number one thing you have … Continue reading Weathering the Shitstorm: 7 Key Elements of Reputation Management
The usual underlying assumption in conversation is that the participants are co-operating with each other. But are they? Always? Have you ever had a conversation that was not only ineffective, but it left you completely unfulfilled and bamboozled? I know. Been there, done that. The reason for this is probably quite simple. Either you or … Continue reading Social Interaction Via Language – The Co-operative Principle in Conversation