Stop The Escalation! Stages of Conflict

'Tis the season to be jolly... and yet, nobody can rule out conflicts that flare up around the holidays. I thought it might be of use to list and explain a little the typical stages of conflict┬áescalation, to give you a better idea where you're at, what's coming and how to check yourselves... ­čÖé Hopefully, … Continue reading Stop The Escalation! Stages of Conflict

The 4 Steps of Nonviolent Communication

One of my favorite models of oral communication - and one I find very effective for solving personal conflicts - is Marshall Rosenberg's theory┬áof nonviolent communication. The┬ágoal of nonviolent communication┬áis to express ourselves authentically and honestly, to listen with empathy and to deal with potential conflict respectfully and considerately. The┬áfoundation of nonviolent communication┬áis the willingness … Continue reading The 4 Steps of Nonviolent Communication