Last Sunday, when Bavaria voted to shift the local political balance for the first time in 60 years and send the cold shiver of irrelevance down the spines of major traditional party leaders, structural factors were invoked. So, has the population structure really changed that much during the past electoral cycle? Let's have a look. … Continue reading Germany – A Country of Immigrants?
According to communications consultancy Ketchum, effective leadership in times of crisis is centered around transparency, honesty, empathy and respect. Communicating openly, admitting mistakes, collaborating in finding solutions, caring for those directly and indirectly affected, showing respect for different cultures and keeping your word are essential for managing reputation risk. The number one thing you have … Continue reading Weathering the Shitstorm: 7 Key Elements of Reputation Management
Some time ago I promised to offer you a more in-depth look at pragmatics, the principle of cooperative communication, and the 4 Gricean Maxims. I owe it to all of you patient readers to deliver on that promise, so let me just apologize for the delay and pick up where I left off. I've been … Continue reading Cooperative Communication and Grice’s 4 Maxims
Now, another theory I absolutely love in terms of conversation analysis and pragmatics (speaker meaning) is Brown and Levinson's "Politeness theory". According to Yule (2014), politeness is showing awareness and consideration for another person's emotional and social sense of self (or "face"). Psychology tells us there are at least two basic psychological needs we all … Continue reading Social Interactions via Language – Politeness
Don't worry, I am not going to bore you with yet another foray into ISO Quality Management, DIN-Standards, TÜV or the like. But it still doesn't hurt to stay a little giddy (where's that glass of rosé?) for this (literally) serious topic. As you all probably know, a cultural standard is the specific and fairly … Continue reading The German Standard – Or Is It the Standard German?…