The 4 Steps of Nonviolent Communication

One of my favorite models of oral communication - and one I find very effective for solving personal conflicts - is Marshall Rosenberg's theory of nonviolent communication. The goal of nonviolent communication is to express ourselves authentically and honestly, to listen with empathy and to deal with potential conflict respectfully and considerately. The foundation of nonviolent communication is the willingness … Continue reading The 4 Steps of Nonviolent Communication