Essentials of Successful Negotiation

Piles of books as high as the Eiffel Tower have been written about tricks and tactics you can use to "win" in a negotiation. Some of them come close to comparing the whole thing to a war, where any means are justified to "extract" or "push through" a "profitable" agreement. Your run-of-the-mill self-help negotiation book has so little about … Continue reading Essentials of Successful Negotiation

Trouble saying ‘NO’? 10 Rules of Assertiveness

Before we go down this path (I can just hear the mothers-in-law wailing in the background, "When has my son become so assertive?" 🙂 ), let's first try to define the concept we're talking about. So, what is assertiveness? No, I don't think being brash and selfish qualifies.  No, assertiveness is not veiled verbal aggression or … Continue reading Trouble saying ‘NO’? 10 Rules of Assertiveness