Trouble saying ‘NO’? 10 Rules of Assertiveness

Before we go down this path (I can just hear the mothers-in-law wailing in the background, "When has my son become so assertive?" 🙂 ), let's first try to define the concept we're talking about. So, what is assertiveness? No, I don't think being brash and selfish qualifies.  No, assertiveness is not veiled verbal aggression or … Continue reading Trouble saying ‘NO’? 10 Rules of Assertiveness