As social creatures, we humans are dependent on communication with others about the most diverse topics. We have the cognitive and psychological ability to see the world from a variety of standpoints and to reach cooperative end results. Empathy allows us to evaluate, understand, and even adopt another person's point of view. We are able … Continue reading How To Achieve Win-Win. Cooperative vs. Competitive Communication
Uhh...what?! You know, when you're stuck in the elevator for a few minutes with someone who might look like a prospective client and who (fingers crossed!) asks you what you do. Whether you are in business for yourself or for your employer, you need to come up with a smart and effective answer right away. Think … Continue reading What’s your elevator sales pitch?